Gifts ordered with Standard Shipping should deliver within 3-8 business days.

Most gifts require 1-2 business days processing time, plus 1-5 business days shipping time. However, we are not responsible for any carrier delays.

If you gift includes personalized or embroidered items, they may take up to 3 business days processing time.

If you need your order rushed or delivered by a certain date, please let us know and we'll do our best to accommodate!

Our standard processing time is 1-2 business days, and we aim to ship every order as quickly as possible. However, we can often ship an order same day when needed.

Just email us at info@foxblossom.com with your order number in the subject line and let us know your “need-by” date. Our team will confirm if we can accommodate your request. Be sure to select Priority Shipping at checkout for the quickest delivery!

Unfortunately, no. We consider free shipping a promotion, and none of our discounts, offers or promotions are stackable. We wish we were a big enough company to offer both, but unfortunately the economics just can't work for us.

We advise to choose the offer that gives you the best discount!

For personalization orders, we add one extra processing day to our standard delivery time of 3-8 business days.

Please note: We are not able to guarantee same day shipping for personalized orders placed with Next Day express shipping. If you have an urgent gift request, please contact us and we’ll do our best to accommodate!

All gifts ship in the gift box or mailer box of your choosing, carefully protected by brown paper in our brown shipping boxes. We do not include any receipts in gift shipments.

During holiday seasons, all gifts (Ready to Ship and Build a Box) will include a To / From sticker on the outside of the gift box, as well as “Don’t Open Until The Holidays!” stickers on the outside of the brown shipping box.

All Marketplace orders come unwrapped.

Oops! It happens — don’t worry. As soon as you notice the mistake, please email us right away at info@foxblossom.com with your order number in the subject line, so we can update the address before the carrier picks up your package. Even if you’re not sure of the correct address yet, we recommend contacting us immediately to place your order on hold. We often ship orders the same day they’re placed, so timing is key!

If you’ve already received tracking information, let us know as soon as possible — we’ll do our best to pull your package from the shipping area before it’s handed off to the carrier and make the needed changes. Unfortunately, once the package has been picked up by the carrier, we’re no longer able to change the shipping address.

Don’t worry -- your order likely has not been cancelled, our site is just a bit complex!

When you place an order shipping to multiple addresses, that parent order is "cancelled" and redistributed into a separate order for each address.

You will receive an order confirmation with your correct order number(s) and order status page!

"Hold for Holiday" is a button you can select in your cart. When you select this, we hold your gifts to ship for arrival between 12/17-12/23, with a “Don't Open Until The Holidays” sticker on the outside of each shipping box.

***If you select HOLD for HOLIDAY, you might get a tracking number earlier (way earlier!) than your gift actually ships. Don't worry, it's still being held and you won't see movement on the tracking number until it does ship out.

Our Standard shipping cutoff for guaranteed Christmas delivery is Monday, December 15th by 12pm EST.

Our expedited shipping cutoffs are as follows:
•Order by Thursday 12/18 at 12p EST with UPS 3 Day for guaranteed delivery by Christmas.
•Order by Friday 12/19 at 12p EST with UPS 2 Day for guaranteed delivery by Christmas.
•Order by Monday 12/22 at 12p EST with UPS Next Day for guaranteed delivery by Christmas.

* There is a good chance that gifts ordered after 12/15 with standard shipping may still arrive in time (especially east coast shipments!), however, we cannot guarantee it.

Please note: We are not responsible for carrier delays.

We're so sorry that's happening! We are processing quickly, but unfortunately, carrier delays happen and are beyond our control. Especially during the holiday season, shipping couriers can experience traffic, weather conditions, and a surge in delivery volume. We are unable to reimburse shipping charges due to carrier delays, and are not responsible for carrier delays.

Not to worry! We offer "Hold for Holiday" for just this reason. Check that box in your shopping cart, and we will hold your gifts to ship for delivery between 12/17-12/23, complete with a "Don't Open Until the Holiday" sticker on the shipping box.

Any gift ordered with Standard Shipping delivers within 3-8 business days (add 1-2 business days for personalized and embroidered orders).

Due to the heavy holiday volume, some deliveries might be delayed. We are not responsible for carrier delays.

Every gift ordered during holiday season has a "to/from" sticker on the box,to help you stay organized. Just be sure to fill out the To/From section at checkout!

If the to/from section is left blank, our team will attach post it notes to each box with the items inside so you can still tell them apart!

Orders take 3-8 business days to deliver via standard shipping, depending on where they're going.  

If you select one of our expedited shipping options, we will fulfill orders placed before 12n EST the same business day, otherwise they will be fulfilled the next business day. 

Orders shipped out Friday via UPS Next Day Air are not guaranteed for Saturday delivery and will likely be delivered Monday. We cannot guarantee Saturday delivery as UPS only offers Saturday delivery in a limited number of metropolitan areas. 

Our warehouse ships Monday - Friday, 8a -4p EST and is closed Saturdays and Sundays. 

Our warehouse does not ship on the following holidays: MLK Jr Day, 4th of July, Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, or New Year’s Day.

Our warehouse ships 8a -4p EST M-F.

If you place an expedited order (meaning you select 2 Day or Next Day shipping) before 12n EST on a M-F, we will fulfill the same day.

If you place an expedited order after 12n EST, your expedited order may be shipped out the next business day.

Next Day orders placed on a Friday will likely be delivered on Monday, as UPS only offers Saturday delivery in limited metro areas.

Our free shipping offer applies per shipping address. All orders over $100 automatically qualify for free shipping — no code needed! However, if you’re sending gifts to multiple addresses, the free shipping discount will apply only to orders of $100+ per address.

THE FINE PRINT: Our free shipping code cannot be combined (stacked) with any other offers or discounts. 

Definitely! Simply check the box “Ship to Multiple Addresses” when reviewing your cart, give the page a moment to load, and you’ll then be prompted to enter the addresses for each recipient. It’s really that easy! 

Sending a bulk order of the same gift to 15+ addresses? Feel free to use our address template instead and email your order to info@foxblossom.com.

The short answer is: we do!

However, due to occasional shipping challenges in certain countries, we recommend reaching out to our team before placing an international order. Additional shipping fees and import duties or taxes may apply depending on your location.

Please also note that, by law, we’re unable to ship certain products internationally, such as live plants and matches.

Don’t worry — we treat all orders as gifts! That means we never include invoices or pricing information in the package.

If you need a copy of your invoice for your records, just send us an email at info@foxblossom.com, and we’ll be happy to provide it.

Unfortunately, we're unable to submit address change requests once an order has shipped. We're so sorry! Please be sure to carefully look over the order confirmation email after your order has been placed, as we're more than happy to make any changes to the shipping address prior to shipment!

Please be sure to diligently check the tracking information provided with your shipping confirmation email. We're here to help call carriers and track down packages, but there is only so much we can do. If the delivery was unsuccessful due to an incorrectly input address, we're unfortunately unable to provide a replacement or refund. However, if your package is returned to our warehouse, we'll be happy to reship to a new address or provide a refund for the value of the gift box! (Note: Personalized items are not eligible for refund)

We’re so sorry your package is experiencing a delay! While our team works hard to ensure that your orders are processed and shipped out at quickly as possible, certain delays are unfortunately beyond our control. However, if your order still has not been delivered after 8 business days, please reach out and we’ll do our best to help!

Oh no! We know how frustrating that can be. First, have your recipient take a good look around — check the front porch, backyard, lobby, or with neighbors to see if someone might’ve picked it up for them. Although it’s not very common, unfortunately it can happen.

We also recommend checking directly with the local carrier branch, as sometimes the package may have been marked as “delivered” but is actually being held for pickup at the facility (this is the most common issue!).

Once a package is marked as delivered by the carrier, it’s unfortunately out of our control. This can sometimes be due to the package being misplaced, lost, or even stolen. We’re unable to issue refunds or replacements for lost or stolen packages at this time.
We recommend that you (and we’ll do the same on our end) file a claim directly with the carrier to help resolve the issue as quickly as possible.

If your box is returned to our warehouse by the carrier, we will contact you to arrange a reshipment or a refund.

If you choose to reship the box, an additional shipping fee cost will be needed for reshipping.

If you choose to be provided a refund, please note that there will be a $10 restocking fee applied (any personalized or embroidered items are not eligible for refund).

Please reach out to our support team for any questions or assistance with returned packages | info@foxblossom.com

Gift boxes and the items included in them are considered final sale and not eligible for return.

We only offer returns on items purchased through the Marketplace within 15 days of shipment of items. Products must be returned unused and in original packaging, in stellar condition. All returns will be subjected to a $7 return fee, which will be deducted from your refund. We reserve the right to refuse returns that do not meet the above mentioned standards.

Unfortunately, we’re unable to accept returns on any personalized items, gift boxes, food items, bath products, or any perishable goods.

You can, but timing is everything! Our team often ships orders same day, so there is not much time to cancel. If you request a cancellation immediately after ordering, we can typically cancel your order in full. However, if your order has already been processed and packaged, we are unfortunately unable to cancel.

Absolutely! Use our Build a Box feature to create your own perfect gift. Beautifully packaged and topped with a handwritten card, just like our pre-curated boxes.

Need lot of custom boxes or want to add a logo? Reach out to our corporate gifting team and they can help you customize even more, and at scale!

You sure can! No matter the size of your business, we’d love to help you showcase your brand and make your gifts uniquely yours. Just reach out to us at corporategifting@foxblossom.com for more details — our team will be happy to walk you through the customization options!

Gifts from our Ready to Ship collection are packed in a luxe gift box with coordinating satin ribbon. Coloring is as pictured on each individual product listing.

Build your Own gifts will ship in either a mailer box or luxe gift box, depending on which you select. Mailer boxes will have ivory paper shred. The off-white gift box will have ivory paper shred and off-white ribbon, and the matte black gift box will have Kraft paper shred and black ribbon.

Gifts never include an invoice or any pricing.

All of our gifts include a beautiful greeting card of your choice, with a handwritten note, sealed inside an ivory or black envelope. You simply provide us with your message and we'll handle the rest.

While we minimize the number of products available on our site that have the potential to melt, items such as chocolate and candles are consistently requested. Though melting does not occur often, please note that including items in gift boxes that are subject to melting is at your own risk. We cannot guarantee the quality of these items upon delivery, and we are unable to issue refunds as a result of melting. 

We have multiple sizes in both mailer boxes and luxe gift boxes:

Petite | 5.25x7.25x3.75”

Regular | 8.25x10.25x4.25”

XL | 10.5x12.5x4.5”

The size for Ready to Ship boxes is listed in the product description. For Build a Box gifts, our team will select the best box size for your gift based on the items you choose.

Please make sure you are not trying to use multiple codes. None of our codes or discounts are stackable, including Free Shipping over $100.

Sadly, we’re not able to retroactively apply discounts to orders that have already been placed. But good news — your coupon code may still be valid for your next order!

Yes! We've got some amazing male-oriented and gender neutral Ready to Ship boxes, plus a ton of products in our gift box builder (use the “Men” filter). We also have a black luxe box option for a perfectly sleek (and gender-neutral) gift.

It is our free loyalty program that rewards you based on how much you shop, and how often you refer us. The more you spend and share, the more rewards you’ll receive. Yep, it’s that easy, and there is no limit to how much you can earn! Earn 1 point for every dollar spent, and then cash in those points for discounts on future orders!

Click the gift icon on the bottom left side of your screen, and either login to your existing Foxblossom account, or click on Join Us to create a new account. You'll even earn 25 bonus points just for signing up!

We absolutely cannot combine accounts at this time and urge you to use a single email address for all transactions ensure you maximize rewards for every qualifying purchase made going forward.